Terms and Conditions

Disclaimer
The information on this website is intended to be for reference and general information purposes only. Flowers at the Square does not warrant or represent that such information is complete, accurate or up to date. We accept no liability for any loss or damage howsoever arising from any use or access of this website or any such other linked website or any reliance upon any content of this website or any such other linked website.

Warranty:

All items sold by Flowers at the Square are solely under warranty by the manufacturer/distributor. All items needing repair should be sent to the manufacturer/distributor directly for service. Flowers at the Square is not liable if the manufacturer/distributor fails to perform the/any warranty service. THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY Flowers at the Square. Flowers at the Square will not be responsible for any consequential or incidental damages resulting from the sale or use of any merchandise purchase from us. (Flowers at the Square will not be responsible for any misuse or negligence by the customer.)

 

Shipping Policy:

Shipping cost will be counted when checking out. Some countries may have extra shipping cost, in which our shipping department will contact you for the extra payment if required. For all delivery services, Flowers at the Square will not be responsible for any tax, customs fee or any other extra charges that may occur during the shipping period. The customer is responsible for all excess charges of all these payments.

Returns or Exchanges:
Unless otherwise specified, no return or exchange of merchandise will be accepted. Subject to the returns or exchanges policy of individual supplier, merchandise may be returned or exchanged within seven (7) days of receipt if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the delivery is of an incorrect quantity, provided that:

• the returns or exchanges policy applies;
• the merchandise is unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes; and
• the packaging of the merchandise must be in the condition in which it was delivered to you.

You agree and accept that merchandise is acceptable for exchange subject to stocks availability. You agree and accept that it will be at the supplier's sole discretion whether the merchandise is accepted for return or exchange. Under no circumstances will we accept the return of any merchandise directly to us or be held liable for your damages for whatever reasons. Shipping cost and charges will not be refunded and will be charged if the recipient rejects accepting the delivery.